Our studio rules

• Classes can only be booked through the online platform or via WhatsApp.
• Each class has limited places; bookings are confirmed in order of arrival.

• Cancellations must be made at least 24 hours before the class starts.
• Classes not cancelled within that time will be charged or deducted from the package.
• If the studio cancels a class, you can make it up on another date.

• All memberships and packages have an expiry date stated at the time of purchase.
• Classes not used by the expiry date cannot be refunded or made up.
• Memberships are personal and non-transferable.
• Membership fees and purchased classes are non-refundable under any circumstances.

• A valid medical certificate for non-competitive sport must be presented within two weeks of joining.
• Without the certificate, you will not be able to attend classes.

• Maximum punctuality is required so that classes run properly and out of respect for the group.
• Classes missed or started late will not be made up.

• Non-slip socks must be worn during classes.
• Wear comfortable, clean clothing suitable for the activity.
• Out of mutual respect, please use deodorant and maintain proper personal hygiene.

• KLYN is a space of calm and concentration: please keep your voice low.
• Respect towards instructors, staff and other clients is required.
• Any offensive, inappropriate or non-compliant behaviour will result in the immediate suspension of the membership.

• Equipment may only be used under the supervision of a qualified instructor.
• Each participant is responsible for their own health and declares they are fit for the activity.
• The studio is not liable for loss, theft or damage of personal belongings.
• Any damage to equipment caused by improper use will be charged to the person responsible.

• Under-18s may also take part, exclusively with written parental consent, to be handed in when joining.

• The studio reserves the right to change timetables, instructors and prices according to organisational needs.
• All official communications will be sent by email or WhatsApp message.

• Personal data will be processed in accordance with EU Regulation 679/2016 (GDPR) and used exclusively for purposes related to the studio's activity.

• Joining and taking part in classes implies full acceptance of these rules.

Studio details

• KLYN Reformer Pilates
• Registered office: Largo II Giugno, 1 – 10044 Pianezza (Turin)
• Operating office: Largo II Giugno, 1 – 10044 Pianezza (Turin)

Contact

• +39 393 702 5067
• info@klynpilates.com
• KLYN website